Whilst ILS no longer provides Domiciliary care, we do offer Respite services.
With our brand new cottages situated on a quiet farm, we offer a managed solution that includes waking nights provision. Our staff are all fully trained and highly experienced working with adults who have learning difficulties and or behavioural issues. Please contact us for further details.
ILS seeks to support service users to exercise the maximum choice, control, and autonomy in their lives. A number of policies and procedures are in place to encourage and support this. ILS is committed to ensuring that services continue to meet our service user’s needs. Throughout our service provision we assure that we have a systematic and ongoing monitoring process. Delivering a high quality service is one of our main priorities and we achieve this through:
- Quarterly performance reviews
- Quarterly monitoring visits
- Regular needs and risk assessments
- Annual satisfaction surveys
- Staff bi-monthly supervision
- Staff annual appraisals