Meet the team

Ann Bateman

Managing Director & Responsible Individual

I initially trained as a secondary school teacher and taught for 2 years. Following this I wanted to move to Carmarthen and I secured what was at that time a ‘stop gap’ working in the NHS. Some 30 years later, having spent my entire career working in health in the public sector I was fortunate to be able to retire.

I have spent almost my entire career working in management roles and during this time I secured my Msc in Healthcare Management. Latterly I spent 5 years working as Head of Inspection at Healthcare Inspectorate Wales. Believing myself too young to retire I am now working 3 days a week for Inspiration Lifestyle Services and thoroughly enjoying the new challenge working in social care.

In Nov 2014 I took on the role of RI for the company and in 2016 I was additionally appointed to the role of Managing Director. In  this role I am responsible for ensuring high standards are maintained through robust management systems. In my spare time I enjoy playing golf and watching football.

Gillian Donald

Servive Manager of Ceiriosen Bren

I started working for ILS in 2014 after relocating from Scotland to Wales in 2013. I began as a support worker and have been fortunate to be in a position to accept progression to my present role as Manager Designate in February 2017.
In Scotland I worked for a Housing Association for over 15 years supporting adults with learning and physical disabilities. I "dipped my toe" into working in care as a "bank" worker. I found the work fulfilling and rewarding, and applied for a full time post, progressing to Assistant Manager after gaining an HNC in Social Care. I then went on to gain a Registered Managers Award SVQ Level 4 which is the equivalent of QCF Level 5 in Wales. I have recently completed my QCF level 3 in Positive Behaviour Support.

My approach to supporting people is based on unconditional positive regard, treating people with respect and encouraging personal development. The greatest reward is watching people, service users and staff alike, grow and develop their skills to achieve their goals, with my support and guidance.

Emily Evans

Deputy Manager of Ceiriosen Bren residential service (maternity leave)

I began working for ILS in 2010 having moved on from working for Carmarthenshire County Council. I spent some time working as a support worker before becoming a Team Leader. After the birth of my daughter I returned to work for a short while before taking 2 years off and re-locating. I then returned to work at Ty Pin Coed in 2015 as a Support worker, in 2016 I returned to Ceiriosen Bren as a Team Leader before taking on the role of Deputy Manager.

I have an NVQ level 3 in health and social care, a QCF level 5 in Leadership in Health and Social Care Services and have recently attained a PBIS level 4 qualification. I enjoy all aspects of providing support to our service users and being a part of their progression.

Nicola Muxworthy

Service Manager of Gelynnen (maternity leave)

I firstly became interested and gained experience with individuals with learning disabilities whilst growing up with a family member with LD. I went on to support adults with learning disabilities and autism from the age of 15 and spent 8 years working with volunteer groups and alongside charities. With this I also completed my A levels and then decided to go to University where I gained a BA Honours Degree in Social Inclusion. This helped me greatly and supported the beliefs I have in promoting independence, empowerment and inclusion for individuals with complex needs. I continued with support work and gained a role in domiciliary care but found that I was unable to develop my skills and knowledge in this role. I independently decided to complete a QCF level 3 in health and social care at Ammanford College.

In 2013 I applied for a role as support worker at ILS. At interview I was offered a team leader role and from this time I have completed a level 3 qualification in PBS and an ILM award in management at Pembrokeshire College. I have successfully developed into my current role of Registered Manager at Gelynnen. I have completed a QCF level 5 in Health and Social care. I thoroughly enjoy my role and thrive on making a difference to the lives of others.

Rhodri Clarke

Service Manager of Gelynnen (covering)

I left school at 17 before finishing my A Levels to pursue a career in plumbing. I attended Ammanford College for 3 years and attained an NVQ. After working for numerous companies, and a couple of years self-employment, I decided that plumbing was not for me and changed career paths.

I began working for ILS in 2012 at Ceiriosen Bren residential setting and worked there for around 2 years, gaining valuable experience before heading over to Ty Pin Coed as an acting team leader. Over the course of the last two years I have worked my way up in the company to Registered Manager at Ty Pin Coed. Currently I am managing the Gelynnen service, whilst the service manager takes maternity leave. I have also attained a QCF level 5 in Health and Social Care Management, a QCF level 3 in Positive Behaviour Support and am also a qualified PBM instructor for the company.

Nina Rees

Deputy Manager of Gelynnen

I initially started my career in social care working in a residential home for the elderly, I became a senior carer and worked on the dementia unit in Awel Deg for over twelve years during this time I completed my NVQ level 2 in social care. When the home closed in 2014 I began my career with ILS.

I started as a support worker in November 2014, this was such a rewarding job I wished had changed direction a lot sooner, I went on to achieve my QCF level 3 and was offered the post of team leader, I completed my team leader QCF and am now working towards my level 4. I have recently been fortunate to have taken on the role of deputy manager, which proves you are never to old to take on new challenges.

John Gresty

Acting Service Manager of Ty Pin Coed

I have been with ILS since 2011. Within that time, I have worked as a support worker, a team leader and a deputy manager across all ILS settings. I am accredited with a QCF Level 5 Diploma in Leadership for Health and Social Care Services (Adults’ Residential Management) & a Level 3 Advanced Certificate (SRF) in Positive Behaviour Support. I previously worked in the construction industry. I find working at ILS can be challenging but highly rewarding.

Jason Lodwick

Acting Deputy Manager of Ty Pin Coed

I started my role nearly 7 years ago as a support worker with very little experience within the care sector and was given the opportunity to complete NVQ health and social care Level 3, also given depth training by ILS  on how to  support & understand individuals with Mental health difficulties & challenging behaviour. I was then given the opportunity to become a Team Leader and assist with the daily running of Ty Pin Coed, giving advice and supporting staff to become effective support workers. Now I have the exciting opportunity to start the role of “Acting Deputy Manger” at Ty Pin Coed, I have been enrolled on NVQ Level 4 to further expand my learning and knowledge within Health care, I look forward to completing this.

Nick Hermann

Life Skills and Opportunities Coordinator

I have spent my career working in IT, music and photography and use these skills in my role with ILS which now extends nearly 10 years.

Part of my time is involved writing the company website, updating our social media channels and assisting in digital marketing and recruitment. With my experience as a press photographer, I am able to work closely with staff and service users alike to document the excellent work done within the company and help communicate this effectively with all our stakeholders.

I have attained a QCF level 3 in health and social care and put this knowledge to good use; working directly with services users, delivering person centered training and course work. I also provide weekly music sessions to aid communication and well-being amongst many of our service users.


  1. Hi,

    I have done PAT testing for you previously at Gel y nnen .
    PAT testing is up for review on 31 October 2018 If you would like to renew again with us this year I can do Wednesday 31 at 09.30 am . please let me know asap or contact to rearrange.

    Kind regards,


Leave a Reply to Mark Davis Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.