Browsing Category: Blog

A Birthday Message

This week saw the birthday of one of our residential care service users. However, because John has been isolating with his parents since the beginning of the lock-down in March, we were unable to do all our usual birthday activities in person. Undeterred by this minor setback, our staff team decided to send John a […]

A Heartfelt Thank You

Never more than now have two little words meant so much. Last week we had a correspondence from Andrew Morris, father of Tom, who lives in residential care with ILS. We were so touched by his thank you, that we thought we should share it with you. “Just to let you know that myself and […]

Coronavirus Statement

A statement on the current Covid-19 situation from ILS Managing Director, Ann Bateman. We would like to provide reassurance to everyone that we will be doing everything we can to ensure the safety of everyone who is a part of ILS during the Coronavirus outbreak. As senior managers we are having regular meetings to review […]

Royal Approval

It’s not everyday that the activities our service users pursue gets a royal visit. But that’s exactly what happened this week. John has consistently enjoyed carriage riding for many years with support from the Carmarthen Carriage Drivers group. They operate from the Carmarthen Showground during the warmer months of the year and John loves the […]

Great Training

Any company worth it’s salt will always be looking for ways to improve. At ILS we have plenty of mechanisms that enable us to do just that. And when it comes to our support staff, training is one area that usually delivers tangible improvements. This week, we took the lion share of staff from one […]

Great Diversity

They say a picture says a thousand words. So with the Christmas season done for another year, we’ve been hoovering up photos from our phones. We’ll use these in a variety of ways, not least for our latest internal newsletter. Each residential service has a plethora of company-provided staff mobile phones. These are vital for […]

Getting Festive

With such a long lead up to Christmas, it gives us plenty of time to get creative and plan some cool activities. As you’d expect, there have been plenty of Christmas dinners to attend. We’ve having our own of course but have also been honoured to attend those organised by Carmarthenshire Peoples First and Mencap […]

Many Thanks

Finding the right mix of activities for our service users to do, is an essential part of providing a specialist service. For JJ, a weekly visit to Many Tears fits the bill perfectly. Many Tears Animal Rescue takes in and then rehomes dogs throughout the UK. A not-for-profit company, they are staffed by a wonderfully […]

Talking Shop

A few weeks ago, we wrote an article about how we aid our staff to communicate better with our service users. Today we carry on this theme but with a focus on how our staff communicate with themselves. All the evidence we have, suggests the better that staff communicate with each other, the better the […]

Singing Well

Well-being has become a bit of a thing in recent years. At ILS, we support our staff by running well-being courses (for those interested) and have a stack of well-being information and resources that forms part of our induction and on-going staff training. And for our service users, their well-being has always been a fundamental […]